Recommended reading: Tony Collins’ examination of 13 government IT fiascos and his related analysis of why Labour has failed so dramatically on large IT-based projects.
Building a bridge from the US to England may seem a good idea in theory but it is not practical. Yet ministers embarked on the technological equivalent with the NHS’s £12.7bn National Programme for IT because nobody they would want to listen to told them it was fanciful.
One reason so many large public sector projects fail is that executives from some IT suppliers regularly propose to government unrealistic but ostensibly credible and beneficial solutions to problems civil servants did not know existed until suppliers explained what could be achieved with new technology.
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